Reinsurance Operations Manager

Business Operations Manager – Risk Financing

📍 London | Permanent

Shape the Future of Risk Financing Operation

s
We are seeking an experienced Business Operations Manager to strengthen and transform the operational framework of our Risk Financing function. This is a high-impact role focused on driving operational excellence, process optimisation, innovation, and data-driven decision-making across the end-to-end reinsurance lifecycl

e.Working closely with stakeholders across Finance, Claims, Actuarial, Technology, Data, Brokers, and Reinsurers, you will play a pivotal role in improving efficiency, transparency, governance, and operational performanc

e.
What You'll Be Do

ingOperational Excelle

• nceOwn, maintain, and continuously improve Standard Operating Procedures (SOPs) across the treaty lifecyc
• le.Ensure processes are well-documented, scalable, audit-ready, and consistently appli
• ed.Act as the operational lead for process governance, controls, and clari

ty.
Process Optimisation & Transforma

• tionIdentify inefficiencies, duplication, and operational bottlene
• cks.Design and implement streamlined processes that enhance efficiency and reduce complex
• ity.Apply continuous improvement methodologies such as Lean and Six Si
• gma.Partner with Technology and Data teams to drive automation and simplification initiati

ves.
Innovation & Continuous Improv

• ementIntroduce innovative tools, dashboards, and ways of wor
• king.Embed operational KPIs and performance metrics into daily management pract
• ices.Translate strategic objectives into practical operational enhancem

ents.
Data & In

• sightsImprove data quality, governance, and usability across reinsurance sy
• stems.Support management and executive reporting through meaningful operational ins
• ights.Leverage data to improve decision-making and business out

comes.
Stakeholder Man

• agementBuild strong relationships across multiple business fun
• ctions.Coordinate cross-functional initiatives and ensure effective collabo
• ration.Drive alignment on priorities, ownership, and delivery tim

elines.
Governance & Risk Ma

• nagementIdentify and mitigate operational risks within Risk Financing pr
• ocesses.Support audits, reviews, and governance forums with clear documentation and i
• nsights.Ensure appropriate controls and regulatory standards are mai

ntained.
What We're Lo

• oking ForSignificant experience in business operations, operational management, transformation, or process improvement within insurance or rei
• nsurance.Strong understanding of reinsurance structures and end-to-end lifecycle op
• erations.Proven expertise in operational excellence, process optimisation, and continuous imp
• rovement.Ability to work collaboratively across multiple functions and influence stakeholders at al
• l levels.Strong analytical and problem-solving skills with a data-driven
• mindset.Experience with reinsurance systems, reporting platforms, and operatio
• nal data.Advanced Power BI skills, including dashboard development and data m
• odelling.Familiarity with Lean, Six Sigma, or similar metho
• dologies.Experience supporting audits, regulatory reviews, or governance ac
• tivities.Change management and transformation delivery experience would be adva

ntageous.
Wh

y Join Us?This is an opportunity to make a tangible impact within a critical business function, leading meaningful operational improvements and helping shape the future of Risk Financing operations. You'll work alongside talented professionals in a collaborative environment that values innovation, continuous learning, and profession